Policy
Booking:
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NO SAME DAY APPOINTMENTS
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Health history forms must be completed prior to appointment
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Clients are requied to save a card on file when booking online - card will be charged if payment is not made with Cash or e-transfer
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Packages are NON-REFUNDABLE
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Clients booking appointments in Courtice, Oshawa, Brampton and Mississauga will be required to pay a $20 Travel Fee (not applicable to Mobile Post Op appointments)
Cancellation:
In the case of cancellation of an existing appointment, you are allowed up to 24 hours to do so without penalty. A fee of $50 will be charged to your credit card if you cancel with less than 24 hours notice.
Payment:
Payments are to be made with Debit, Credit, AMEX, Cash or eTransfer (for packages).
Clients are required to save a card on file when booking and it will be charged immediately after the appointment.
Clients are expected to cover any unpaid amounts after claim submissions.