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Frequently Asked Questions

Q: Are you licensed?

A: Yes. We are Registered Massage Therapists with the College of Massage Therapists of Ontario.

Q: Where are you located?

A: We are located Downtown Toronto at 57 Spadina Avenue 

Clients also have the option of booking for mobile services in the following cities: Pickering, Ajax, Whitby, Courtice, Oshawa, BowmanvilleDowntown Core, East/North York, Markham, Vaughan, Richmond Hill, Maple, Scarborough, Etobicoke, Brampton and Mississauga.

 

Please note: An additional singular travel fee of $20 fee will be applied to those residing in Courtice, Oshawa, Bowmanville, Brampton and Mississauga.

Q: Which forms of payment do you accept?

A: Acceptable forms of payment include Cash, Debit, Credit, AMEX or eTransfers.

Q: Do I need to pay a deposit?

A: No. Clients are not required to pay a deposit for massage therapy services. However, you will be required to save a card on file. It will be charged the day of your appointment. In the event of a last minute cancellation (less than 24 hours notice), a $50 will be made to clients card.

See our Cancellation Policy here.

Q: Can I pay through insurance?

A: Yes, you have the option of having your insurance company billed directly or you can choose to pay upfront and I will provide you with a receipt. Which can be reimbursed by your insurance provider afterwards.

Direct billing is available with the following companies:

  • Alberta Blue Cross

  • BPA

  • Canada Life

  • Canadian Construction Workers Union

  • Chambers of Commerce Group Insurance

  • CINUP

  • ClaimSecure

  • Coughlin & Associates Ltd.

  • Cowan

  • D.A. Townley

  • Desjardins Insurance

  • Empire Life

  • First Canadian

  • GMS Carrier 49

  • GMS Carrier 50

  • Green Shield Canada

  • GroupHEALTH

  • GroupSource

  • Industrial Alliance

  • Johnson Inc.

  • Johnston Group Inc.

  • LiUNA Local 183

  • LiUNA Local 506

  • Manion

  • Manulife Financial

  • Maximum Benefit

  • MÉDIC Construction (Green Shield Canada)

  • People Corporation

  • RWAM Insurance Administrators

  • SSQ Insurance

  • Sun Life

  • TELUS Adjudi Care

  • Union Benefits

  • UV Insurance

Q: How should I prepare for the massage?

A: Have a shower prior to my arrival and remove all jewelry (small studs and hoops are fine). If you have long hair, please have it tied up in a bun or ponytail.

For mobile appointments, ensure that you have a space cleared for the massage table. Preferably near an outlet if you want the table warmer on.

Q: Do I need to remove all of my clothes?

A: Ultimately, its up to you. I want my clients to feel as comfortable as possible. However, removing your clothing would allow for better access of both the affected and unaffected muscles.

Q: What is Swedish massage?

A: Swedish massage is just massage involving light to moderate pressure. The techniques typically used during sessions are "broad contact". In other words, it's mostly just open palms rather than forearms and elbows which would allow for deeper manipulation of the muscles. Swedish massage is more ideal for someone just looking to relax rather than reducing any muscle tension.

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